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by-appointmentBy Appointment to
Her Majesty The Queen Suppliers of Hospitality Software Fretwell-Downing Hospitality Sheffield



Privacy Policy

Email Disclaimer

The information transmitted in electronic mail messages referencing this disclaimer and any documents attached are intended only for the person or entity to which it is addressed and may contain confidential and or privileged materials. Any review, retransmission, dissemination or other use of or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you receive such e-mails in error, please contact the sender and delete the material from any computer.

FDH Web Disclaimer

Fretwell-Downing Hospitality Ltd (FDH) makes every possible effort to ensure that the information published on its web server is up-to-date and accurate, but accepts no legal liability for errors or omissions, and reserves the right to make changes without notice.

FDH accepts no responsibility for any information given by external sites, which have been reached through links from the FDH web pages.


FDH has registered the following trademarks:

  • FDH stylised logo and Montage
  • Saffron Logo

These trademarks may only be used by prior approval in writing from FDH. They may not be used in any other context, for example on personal web pages, without the express consent of the FDH. Each request to use one or more of these trademarks will be judged on its individual merits.

All third party trademarks used within the FDH web site are acknowledged.

Environmental and Quality Policies

FDH is involved in providing innovative technical solutions and services to the Hospitality industry, in line with ISO 14001 and ISO 9001, download our QEHS Environmental Policy and our QEHS Quality Policy

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for a variety of reasons.

  • So we can review clients visiting our site
  • So we can contact you easily (if indicated to do so)
  • So we can send you our regular newsletter (if you chose to subscribe)

We do not sell your details to advertising companies. We will not e-mail you in the future unless you have given us your consent. You always have the option to easily unsubscribe from our mailing list.

The type of information we will collect about you includes:

  • Your name
  • Your postal address
  • Your phone number
  • Your email address

We will never collect sensitive information about you without your explicit consent. ‘The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.¬† The personal information that we hold will be held securely in accordance with our internal security policy and the law.

If you have any questions/comments, you should contact us.

The Fretwell-Downing Hospitality site is owned and operated by Fretwell-Downing Hospitality Limited a company registered in England and Wales whose registered office is Floor 1 Unit One Hawke Street Industrial Estate, Hawke Street, Sheffield, South Yorkshire  S9 2SU.

Company Registration No: 3152100

VAT No: 728 3234 36


Software enquiry

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