Privacy Policy

Email Disclaimer

The information transmitted in electronic mail messages referencing this disclaimer and any documents attached are intended only for the person or entity to which it is addressed and may contain confidential and or privileged materials. Any review, retransmission, dissemination or other use of or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you receive such e-mails in error, please contact the sender and delete the material from any computer.

FDH Web Disclaimer

Fretwell-Downing Hospitality Ltd (FDH) makes every possible effort to ensure that the information published on its web server is up-to-date and accurate, but accepts no legal liability for errors or omissions, and reserves the right to make changes without notice.

FDH accepts no responsibility for any information given by external sites, which have been reached through links from the FDH web pages.


FDH has registered the following trademarks:

  • FDH stylised logo and Montage
  • Saffron Logo

These trademarks may only be used by prior approval in writing from FDH. They may not be used in any other context, for example on personal web pages, without the express consent of the FDH. Each request to use one or more of these trademarks will be judged on its individual merits.

All third party trademarks used within the FDH web site are acknowledged.

Environmental and Quality Policies

FDH is involved in providing innovative technical solutions and services to the Hospitality industry, in line with ISO 14001 and ISO 9001, download our QEHS Environmental Policy and our QEHS Quality Policy

Privacy Policy

Fretwell-Downing Hospitality Limited have always respected privacy and your rights to control your personal data; our updated Privacy Statement enables us to reconfirm our guidelines on the data we collect, how we do this and why we do this.

Our data security processes meet ISO27001:2013, we invest to protect your data, have never sold and will never sell your data to third parties.

Our only purpose for collecting your data is to improve your experience of interacting with us whether that is through your day to day work, your search for career advancement, and/or the use of our Products, Services and Solutions.

Our Privacy Statement explains the personal information we collect from you, why we do this and how the data is collected; and confirms the choices you can make, and how you can control the data, we collect.

The Fretwell-Downing Hospitality site is owned and operated by Fretwell-Downing Hospitality Limited a company registered in England and Wales whose registered office is Floor 1 Unit One Hawke Street Industrial Estate, Hawke Street, Sheffield, South Yorkshire  S9 2SU.

View our Privacy Statement Here.

View our FAQ’s Here.

Company Registration No: 3152100

VAT No: 728 3234 36

2020 Fretwell-Downing Hospitality